Keeping your visit safe
Updated 17 June 2020
From Thursday 18 June, Romsey Abbey will open daily for private prayer from 11 am – 3 pm. You are most welcome to enter the Abbey to pray and take time for quiet reflection. We are following Government and Church of England advice on COVID-19. To keep our visitors, staff and volunteers safe, we have introduced some changes as follows:
Entrance – We ask everyone to enter the Abbey via the South Door (not the main North Door). The South Door is a flat entrance with no step. The South Door will be open. A volunteer will supervise the opening of the internal glass door. Visitors should not need to touch the door. Please follow the guidance from the volunteer on duty and any notices displayed.
Physical distancing – We ask visitors to keep a 2 metre (6 feet) distance, from staff, volunteers and other visitors. Please only visit with members of your own household.
One way system – To ensure that visitors can keep 2 metres (6 feet) apart, entrance to the Abbey is via the South Door with exit via the North door. A one-way system is in operation and clearly marked. Seating in the Nave has been separated into blocks and 2 metre (6 feet) markers indicated. Family members may sit together. It has been necessary to restrict access to some areas of the Abbey. It is not possible to visit the Sanctuary and Chancel, the North & South transepts and the Chapels situated at the East End. The portable ramp will be in situ to to assist with the single-step exit route at the North Door. Welcome Video and One Way System Explained
Face masks – Visitors are welcome to cover their nose and mouth with face coverings inside the Abbey.
Cleaning regime – Regular cleaning of the visitor areas will take place.
Hand sanitiser – There are hand sanitiser stations available inside the Abbey. Visitors are welcome to use their own hand sanitiser.
Limited numbers – To ensure that everyone can keep 2 metres (6 feet) apart, we may have to limit the numbers inside the Abbey at one time. Please be aware that there may be a queue to enter the Abbey in the South Garth. Once inside the Abbey, please be mindful that there may be other visitors waiting to enter. The volunteers will monitor the visitor numbers and permit access when appropriate.
Security – Safety and security remain a priority and we encourage visitors not to bring bags, wherever possible. There are no cloakroom facilities available.
Please do not visit the Abbey if you are feeling unwell or experiencing symptoms. We hope you understand this measure is to keep you and other visitors, staff and volunteers safe.
Photography is not permitted while the Abbey is open for private prayer only. The Abbey church rooms remain closed and there are no toilet or refreshment facilities available on site.
Romsey Abbey intend to resume services and reopen for tourism at a safe and appropriate time. Details will be made available on our website in due course.
We are thankful for the support of volunteers to both clean and supervise the daily sessions for private prayer. Without them this would not be possible.